learning touch points

Total Customer Experience

Mystery Shopper Program

Mystery Shopper Program

The Customer's Happiness Program

Our customer feedback model is a well thought out, comprehensive and fully fleshed out process to help our clients understand their customer feedback in a real time manner.

One of the biggest challenges for businesses are how to record, address and act on customer feedback in a timely manner. Our model helps achieve that and much more.

Happiness Feedback Model

Interactive and Fun to use

Happiness Feedback Model

Live Analytics and Reporting

Happiness Feedback Model

Extensive, yet easy to read reports

Happiness Feedback Model

Customised Solution

Happiness Feedback Model

Integration with ERPs and CRM Systems